Grievance Policy

AACET

Alberta Association of Complementary Equine Therapy

GRIEVANCE POLICY

 

1. From time to time individual members of the Association may have issues with other members of the Association that fall outside the policies described in our Disciplinary sections. Or a member may wish to appeal the actions taken under these policies. Below is the process for filing such grievances:

a) Notify the Board of Directors via the Membership Officer in writing (email is acceptable) of the specific concern or compliant outlining what occurred, why you are concerned about it and what action (if any) you would like to see taken as a result of your grievance. If for any reason the Membership Officer is unavailable or that person is directly involved in the complaint, a written complaint may be forwarded directly to the Association President.

b) At the next duly called Board Meeting the Board of Directors will review the complaint and if resolution cannot be achieved, will form a Grievance Committee of no less than 3 members at large.

c) The Grievance Committee shall review the complaint and gather all necessary information through interviews and/or research to formulate a recommendation.

d) This recommendation will be in the form of a written report and will be presented to the Board for the purposes of ensuring that the recommendations contained within do not violate any law or our internal policies.

 

2. AACET has no jurisdiction over interpersonal relationships between individual members with the exception of those specified within the Code of Conduct. Members should be careful not to abuse Association time and resources by filing grievances of a purely personal nature. Members who abuse this policy in such a way may be subject to disciplinary action. To ensure that this does not happen please ensure grievances fall into one of the following categories:

a) The results of a complaint filed under our disciplinary policy was not handled appropriately.

b) A member or the Board of Directors has done something which contravenes the Association by-laws, policies or code of conduct.

c) A member or Board member has abused their authority as outlined in our policies or behaved in a manner which is illegal or unethical while representing the Association.

d) A member or Board member has behaved in a way which is believed to have damaging effects on the Association, its members or its professional reputation.

e) The Board of Directors or any individual director has acted in a manner which is not consistent with the objects of the Association or is guilty of miss-management or non-management of the Association`s finances or affairs.